CANCELLED: UX + Sales: Crafting the Prospective Client Experience

Vashon 1 and 2

The UX world is thick with agencies; from boutique shops to large firms, everyone bids for the same projects. On this crowded playing field, there's an art to selling your expertise, and the secret hides in what you already know: user experience. Drawing from her personal experience and from established UX techniques – active listening, journey mapping, attention to craft, and more – Heather will help you define and improve your sales cycle to win more sales.

Session Details