Dawn Nidy

Dawn Nidy
Experience Design Manager
Intuit

Dawn Nidy is an Experience Design Manager at Intuit, leading a central design team working on cross-company initiatives.  She will discuss the creation of the Customer Empathy program at Intuit, which brings insights about small businesses, accountants and consumers to hearts and minds in a large organization.  Dawn has been in the field of user experience design for 15 years, with 6 years at Intuit.