For 15 years I’ve helped organizations understand their customers, simplify the complex, adopt user centered methods, and upskill teams in UX. I pride myself on being a trusted advisor, helping organizations embrace change and making a difference by using technology to reach under-served populations. I execute complex user centered design projects end-to-end, from business goals, user research, iterative design and testing, to collaborative design sessions and workshops on content strategy and governance. I bring first-hand knowledge from working inside product teams and by consulting with clients in entertainment, government, e-commerce, and the social web.
User Centered Design Consultant