Lori Caldwell LeDoux is a Director in the User Experience Research team at Fidelity Investments. She joined Fidelity “way back” in 1986, and with a B.S. in Computer Science and M.A. in Technical Writing she has seen UX evolve into the solid practice it is at Fidelity today. She has played a multitude of roles along the way: developer, technical writer, UI designer, UX researcher, and UX Standards director.
Director, User Experience Research