Pre-Conference Course

These courses allow attendees to extend their knowledge with half-day and full-day sessions led by experienced and skilled UX professionals. These courses are classroom-style sessions, where instructors teach attendees specific user experience knowledge or skills. Courses will include presentations covering in-depth explorations of a topic, as well as discussions and activities to allow attendees to share and practice their new skills.

Usability Testing Basics: Remote and In-Person Studies

Intimidated by conducting your own usability study? This session will give you the tools you need to conduct effective usability tests whether your participants are in the room or in a different country. The session includes practical techniques to successfully plan, prepare, and conduct your test and activities to help you become more confident with the entire process of usability testing. Finally, you’ll get tips on how to get the most useful results from your study.

Participants will also learn about:

Using UX skills to craft your career

This presentation will approach the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skillsets and offer opportunities to grow.  It will help the attendees understand UX career options and help them craft their work samples and personal interactions to maximize their chances for success, whatever that looks like to them.  Participants will learn to use the core concepts they utilize for their project work to how they present themselves and their work.
I’ll cover:

Presumptive Design: "It's not research! We're getting stuff done!"

Agencies and client UX professionals alike point out a growing trend: companies are becoming allergic to research. Budgets are shrinking and making the case to leaders grows more difficult each month.

Working in small groups, professionals from across the UX spectrum (research, design and communications) will learn Presumptive Design (PrD), a technique for capturing the unmet, and often unspoken, needs of our stakeholders.

Rapid HTML Prototyping with Bootstrap 4

This hands-on session will introduce you to Bootstrap, a powerful HTML/CSS framework for developing responsive web sites. Learn how to leverage the various capabilities of this framework to quickly generate HTML prototypes.

Attendees will work through creating a basic consumer web site. We will look at the new features introduced in Bootstrap 4, a variety of web components, and some basic CSS styling.

Don’t worry if writing HTML is outside your comfort zone, this session will take you from the basics to creating impressive web prototypes in no time.

How to conduct field research for mobile apps

Mobile application use has grown exponentially. Testing mobile experiences brings additional challenges and opportunities because the context-of-use is not a static location like a workplace, but instead wherever a user happens to be with his or her phone. Field studies are useful because they help researchers collect more naturalistic data since they observe users in their context-of-us instead of a lab.

In this course you will learn:

Add Axure Prototyping Skills to Your UX Process

Are you Axure-curious or looking to improve your Axure confidence and skills? Do you wonder if prototyping or using Axure would improve your work or process?

Join our half-day workshop to learn Axure from one of their few recommended trainers, Debbie Levitt. Bring your laptop and work along with your trainer, who can troubleshoot with you if you're having any trouble.

The workshop will start with a quick look at prototyping in the UX process:

Design Rationale: 10 Steps to Killing it in Design Reviews

Design Reviews help drive the conversation around design. A good design rationale describes what you want your design to convey. It proves to the audience that you’ve solved the design problem by justifying every element of your design, showing that each and every element plays a part in the design solution. A good design rationale constantly answers the question why, and leaves attendees with a clear understanding of your design concept. This workshop will break down the creation of a strong design rationale into 10 very doable steps.  

In this course, you will learn:

Practical Statistics for Non-Stats Geeks

Statistics can be a great tool for a UX practitioner. In our course, we’ll start with the basics and walk through how to apply good statistics practices to a variety of data you’ll collect as a UX practitioner. Our topics will include a look at performance data (e.g., speed, accuracy), ratings (e.g., Likert scales, semantic differentials), card sort analyses, and a handful of standardized scales (e.g., SUS, NPS, BERT). For each topic area, we’ll talk about best practices for data handling, analyzing, and presenting.

Strategic User Experience Management

Great user experience design begins with great user experience teams and managers. This course will help user experience managers, leaders and aspiring leaders to create exciting, actionable strategies that will amplify the impact of their teams within their organizations. It will provide insights and approaches that have proven to be best practices across our field, and support their application to advance the strategies, overcome obstacles and drive change.